French startup Doctolib is offering some metrics on its video consultation function. While the startup first began as a way to assist doctors in managing appointments and let them settle for online appointments, the company has been taking advantage of its big community of well-being professionals to add video consultations on top of that.
Since the beginning of the COVID-19 pandemic, customers have booked 2.5 million online appointments in France and Germany. Over 31,000 physicians offer video consultations, and 872,000 sufferers have used the service at least once over the past five weeks.
Normally, Doctolib takes practitioners a month-to-month payment to access the service and use it to replace their calendar. Practitioners can select to pay an additional €79 monthly ($90) on top of their customary Doctolib plan to start out accepting remote appointments.
Through the epidemic, the startup has selected to waive video consultation subscription charges. It’s the right factor to do, but it surely’s also an effective way to convince more practitioners to start out accepting remote appointments.
The result’s explosive growth. Doctolib jumped from 1,000 to 100,000 video consultations per day in a month. The good news is that it isn’t just for younger people — 28% of customers who book an online appointment are 55 years old and beyond.
These appointments comply with France’s national healthcare system. Sufferers get reimbursed just like a standard appointment. However, there are some legal restrictions.